When communication breaks down the culture of the organisation can take a hit. Everyone has it within them to become a more effective communicator. It’s up to leaders and managers to lead by example and take time to ensure their communications are effective.
Have you ever found yourself in a situation where you communicate desired outcomes to your team but you’re not 100% sure if that message has landed? Whilst your outcomes might be clear to you, sharing these with others requires a totally different approach. This is what all leaders need to know about communication.