Zest for Life Ltd Website Privacy Notice
Zest for Life Ltd is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this Privacy policy is to set out how we use any personal data that we may obtain from you.
By using this website you (or whomever you use it on behalf of) are accepting that this policy applies between you, as user of this website, and us, Zest for Life Ltd, the owner and provider of this website. This policy is applicable to our use of any and all data collected by us in relation to your use of the website and any services or systems in or from this website.
Our contact details
Sally Prescott, Director, Zest for Life Ltd
Tel: 07919 417978
Email: sally.prescott@zflltd.com
Website: www.zflltd.com
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name, email address and telephone number)
IP address originating access
Web browser type / version used
Operating system used
A list of the URLs you use (starting with a referring site)
Your activity on this website, and the site you exit to.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You have submitted an enquiry using our Contact form
You have subscribed and consented to receive marketing communications from us, for example, our quarterly newsletter.
We also receive personal information indirectly, from the following sources in the following scenarios:
Google Analytics
SquareSpace web analytics
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Sally.Prescott@zflltd.com
(b) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to:
(a) Send you marketing communications
(b) Respond to an enquiry form you have submitted
(c) Monitor and report on the performance of our website
We may share this information with our marketing communications partner in order for them to carry out marketing activity on our behalf.
How we store your information
We will store any data submitted for as long as you use the services and systems provided on the website, and may store it for an additional period of up to 3 years.
Your information is securely stored in MailChimp for marketing communications, and with our email service provider.
We keep your name, email address and/or telephone numberfor as long as you use the services and systems provided on the website, and may store it for an additional period of up to three years. We will then dispose your information by deleting it permanently from all electronic mailing lists, electronic documents and mailboxes.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
Your data protection rights
Under data protection law, you have rights including:
Your right of access- You have the right to ask us for copies of your personal information.
Your right to rectification- You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure- You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing- You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing- You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability- You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sally.prescott@zflltd.comor on 07919 417978 if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113