Accessible, affordable and achievable. These three words are the inspiration behind a project I’ve been working on for most of this year. The project is to create online versions of our Exceptional development programmes.

True professionals take ownership of their personal development, making sure their skills, knowledge and behaviour are up to date. Dedicating time to training and development can be tricky and finding budget sometimes even more so.

To develop your team and identify their training needs, you need to spend time with them. Focus on their ambitions. Every individual has the potential to grow and develop into a more senior role or to upskill and move into a new area.